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Systems Engineer

Key Responsibilities:




  • Oversee installation, configuration, integration and support software that is either developed in-house or acquired from vendor


  • Monitor systems for uninterrupted IT service.


  • Research and diagnose complex software problems.


  • Supports maintaining overall system compliance in regard to Validation, Change Control, and Disaster Recovery.


  • Review computer system capabilities, workflows, and scheduling limitations to determine if requested program or program change is possible within existing system


  • Upgrade system and corrects errors to maintain system as part of the IT Software Development Life Cycle after implementation


  • Setup and maintain and documentation processes and procedures


  • Develop training programs for users and other IT staff members


  • Comply with company's Global IT Policies & Procedures


  • Perform other duties as assigned



Minimum Requirements/Qualifications:


  • Bachelor's degree in IT or equivalent experience, Masters preferred


  • 2-5 years of experience supporting a variety of technical applications in a fast-paced, large company environment


  • Excellent customer service skills required.


  • Able to assume and complete assignments independently


  • Ability to explain and champion technical concepts to a broad audience


  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.


  • Knowledge of MS SQL and script writing SQL scripts is a must.


  • Strong interpersonal and excellent documentation.


  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.



Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
 

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